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Google’s mobile friendly update arrives, and it’s just the beginning of what’s in store… On April 21st, 2015, Google released a mobile friendly update, known as Mobilegeddon, wherein websites are ranked in mobile search results. Essentially, websites that don’t cater to proper functionality and visibility on mobile devices won’t rank as high. According to Google, […]

A Chief information Officer (CIO) is someone who guides large corporations through the intricate and complicated world of information technology; creating strategies and protocols that are tailored to work for their specific needs. However, most small to mid-sized businesses cannot afford to hire a CIO. That’s where we come in! ✅ Boston HelpDesk - Managed IT Services Provider in Boston provides your business with […]

The IT industry is riddled with industry-specific acronyms and complex terminology. If you’re not too familiar with the field, hearing an IT professional talk shop can sound like a whole different language. This language barrier can make it difficult to evaluate different IT companies when you’re trying to decide which one can actually meet your […]

[ring… ring… ring…] Is there anything more frustrating than being forced to wait when you need help immediately? [ring… ring… ring…] When you call your IT support company during normal office hours, ideally you will get an answer instead of having to leave a message. [ring… ring… I’m sorry, we can’t come to the phone […]

Karen Turner, CEO of Turner Efficiency has shared another great tip on how to make yourself and your team more efficient using technology.  Check this out. Returning calls can be difficult to remember. Make it easier by having the caller do the remembering.  In other words, when you receive a phone call during a meeting, send a […]

Information Technology is the backbone of every business these days. Your company depends on its systems functioning properly every day. Are you prepared for the moment when disaster strikes and you can no longer access your important records and systems? Data disasters come in many shapes and sizes; an unexpected power surge or outage, cybercrime, […]

QuickBooks is one of the most popular financial software used by small businesses. Countless businesses use it to keep track of their books, whether they do accounting in-house or connect with a bookkeeper outside the office. Companies that use QuickBooks rely on it to stay on top of their finances and keep everything in proper […]

Installing MS Office Update 14.5.0 WILL Impact Your Ability to Use Outlook! Mac Office 2011 version 14.5.0 was released on May 12th, 2015, however, most users are reporting serious issues after installing the update – so we strongly urge you to avoid doing so. After updating, many users reported an issue with Outlook – the […]

Your team is all about fostering a spirit of creativity and collaboration. After all, information technology is one of the fastest-changing industries in Boston. Every year, new technologies and new IT strategies are developed that offer new and better ways to do business. And at the same time, new threats like viruses and hacking techniques are […]

It can be difficult to attract new clients. No matter how much you lower your prices or improve the quality of your services, competitors in town always seem to be able to do the same. How can you stand out from the competition? It’s hard enough just to stand out; to make those branding efforts […]

Are cybercriminals getting their dirty paws on your fingerprints? It sounds like a crazy idea, but experts are reporting that a recently discovered flaw on the Galaxy S5 makes it possible. Now, there’s no need to throw out your phone just yet. The chances of your fingerprints having been stolen are incredibly low – in […]

Email marketing is tough. We know it often feels like an uphill battle; you’re sending mass emails hoping that even a small percentage of recipients will open them. If you’ve been looking for ways to make your email marketing more effective and engaging, well, you’re in luck. Instead of targeting uninterested people and begging them […]