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Safeguarding your systems against all types of threats
Reducing your business risks and making it simpler than ever to get work done
Helping you make better business decisions by providing the knowledge you need to drive your company forward
Mobilizing your workforce to be more productive
Since 2002, Boston HelpDesk has partnered with small to mid-sized businesses throughout the Greater Boston Area to provide them with peace of mind by delivering complete managed technology support and services.
We believe technology should make it easier for our clients to do business. We pride ourselves on finding innovative and cost-effective solutions to solve our clients’ technology-related problems so they can focus on reaching their business goals.
Give us a call at 617-848- or email us at firstname.lastname@example.org. Let’s get to work.
In today’s business climate managing cash flow and maximizing ROI is critical, and the Boston HelpDesk helps me do both. Unlike other similar companies there is no 78 page contract loaded up with hidden fees and ‘special’ charges. One simple easy to read agreement with one low monthly fee; and my problems become their problems. I know exactly what my outsourcing costs are going to be every month, and my budgets have never been more accurate and expenses as predictable; no more nasty surprises when that ‘fixed’ bill comes in, or wild fluctuations month to month as with the pay-as-go models.Thanks to the advanced metrics the Boston HelpDesk uses to calculate their fees I know I’m only paying for the services I’m using, and not an expensive insurance policy. Couple that level of value with regular reports, prompt communication and follow-up on issues, and the expertise available through the Boston HelpDesk’s staff of IT professionals and engineers; I always know I’m in control of both my IT systems and costs. I now feel truly confident that whatever is lurking around the corner we can handle it, and do it without breaking the bank.
As a company that has both in-house staff and nearly as many remote users nation-wide, partnering with the Boston HelpDesk as allowed us to provide better services and support over more coverage hours to our entire employee base making them more productive. When you combine the ability to manage cash flow with the very high ROI and the ability to leverage specific expertise, the Boston HelpDesk is, simply put, an essential service in managing and growing our business.Mark D. Richardson, Senior Manager of Operations TEI Biosciences Inc.