“The Boston Help Desk team was very instrumental in helping us roll out this new system. They acted as an extension of our staff, interfacing with the Deltek personnel. They’re our IT department.”
Many, many thanks for your diligence and persistence in getting the Vision software upgraded so that we can continue to run Schwartz/Silver. You and your crew are fabulous, and we could never get along without all of you!!! It turned out to be a much more challenging task than we had imagined, but everyone hung […]
When other IT companies call looking for our business, my response is that I’m happy with the services we receive from Boston HelpDesk, and we need nothing more!
In today’s business climate managing cash flow and maximizing ROI is critical, and the Boston HelpDesk helps me do both. Unlike other similar companies there is no 78 page contract loaded up with hidden fees and ‘special’ charges. One simple easy to read agreement with one low monthly fee; and my problems become their problems. […]
The important thing to know about Boston HelpDesk is they prevent computer problems before they occur. I selected Boston HelpDesk over another vendor to eliminate recurring server problems that could not be fixed and with the Boston HelpDesk the problems stopped. I recommend Boston HelpDesk to anyone considering IT outsourcing because the price and quality […]
What I’d like to say about Boston HelpDesk is that I found them at the height of real anxiety. I was running around like a maniac singing a song about Hating Computers and really HATING (IT) People!! We moved into our New Office space on April Fools Day almost three years ago, that day was […]
One of our largest projects with BHD was the relocation of our office in 2006. With their assistance and careful planning, we had no loss of productivity due to network issues. Our only downtime was for the couple of hours needed to physically move the equipment. Startup at our new location was incredibly smooth.
Since 2002, Boston HelpDesk has served as a vital partner in developing and maintaining our network and systems infrastructure. Boston HelpDesk has helped us grow and succeed by allowing our organization to focus on developing our business and not focus on our IT issues. The remote monitoring and proactive ‘behind the scenes’ work have prevented […]