[VIDEO] What Is The Cloud?

  While you hear the term frequently and see the images of puffy whiteness illustrating the concept, you may still be wondering, “What is the cloud?” Despite being a standard technology solution for many years, it’s still a good time to understand the basics of what the cloud is and how it can benefit your […]

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Boston HelpDesk Joined A Few Famous Faces To Raise Funds For Cancer Research

Boston HelpDesk was given a chance to hold a small fundraiser along with Townsend and Foundation to Be Named Later during an intimate pre-concert gathering with Townshend, his wife Rachael, Alfie Boe, and Billy Idol. The funds raised were split between Teen Cancer America, The Cancer Center at Berkshire Medical Center, and Moments House, a local cancer support community in the Berkshires.

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Reduce Travel Costs & Expense With Video Calling Apps

Endless airline terminals. Overpriced airport food. Overly-close seating on packed planes. What’s there to love about business travel? Sure, there are some road warriors who appreciate never having to clean a room or make a bed as they spend all their time in hotels, but for most people, business travel is simply something to be […]

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Severe Ransomware Attack Hits Global Firm

Norsk Hydro just got hit with a major ransomware attack that took down their entire worldwide network. It happened this morning, Tuesday, March 19, 2019, and we wanted to share this with you. They experienced widespread system outages. This has been such a disaster that their aluminum production plants are now operating manually. All of […]

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How Composing Email On Multiple Devices Keeps Business Moving

Email is one of the primary forms of communication for today’s active businessperson, but there are certainly some challenges when you’re on the go. It’s not unusual to start an email on one device and save it as a draft to finish up later from your desktop. This productivity hack allows you to quickly jot […]

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New Threat Advisory: TrickBot (Warnings/Recommendations)

TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you need to know to protect your organization from TrickBot. Don’t Get Tricked By TrickBot TrickBot is up to its tricks again. Once cyber experts get a handle on it, […]

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Happy St. Patrick’s Day This Sunday

March 17th is one of our favorite days of the year – St. Patrick’s Day. For some, it’s a day to celebrate centuries of rich culture and Irish heritage, and for others, an opportunity to have a pint or two with friends.   However you’ll be spending this St. Paddy’s, our team hopes you have […]

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What Are The Benefits Of Managed Services To Local Companies

Depending on their scope and impact on your workday, tech issues can take hours to resolve, if not days. In some cases, you may spend far too much time tracking down a problem, only to come up empty-handed in the end. In others, such as security breaches, you may not even know there is an […]

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How To Create Information Gathering Forms With Microsoft Office 365

It may surprise you, but Microsoft Office 365 has a fantastic solution for creating simple quizzes, polls and surveys — and you already have access to this functionality! Microsoft Forms is relatively new, as it was only launched in June 2016, but this lightweight web app is an excellent way to gather feedback or plan […]

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Warning: Foreign Hackers Compromised Citrix Systems

Citrix said the FBI warned them on Wednesday, March 6th that hackers compromised its IT systems and stole “business documents.” Citrix doesn’t know precisely which documents the hackers obtained nor how they got in. It’s suspected that this is a sophisticated cyber espionage campaign supported by a nation-state. The consequences of the Citrix security incident could affect a broader range of targets, as the company holds sensitive data for […]

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Never Lose A Receipt Ever Again

Tired of Not Getting Reimbursed for Business Expenses? Never Lose Your Receipts Ever Again!   Maintaining receipts is a fact of life for many people, but it can be extremely frustrating. Tiny pieces of paper that have to be maintained and categorized long enough to submit your expenses for reimbursement — who has time for […]

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Spring Forward This Sunday

Daylight Saving Time for 2019 starts on Sunday, March 10th. I’m sure you know how Daylight Saving Time (DST) works, but did you know not everyone in the US observes this time change? Arizona hasn’t observed DST since 1967, and Hawaii has never used DST. Michigan skipped DST from 1969 – 1973, while Florida is […]

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