Getting Started With Microsoft Forms

Microsoft Forms is an app that enables you to create and share quizzes, polls, and surveys in just a few minutes. It tracks and analyzes participants’ responses and gives you analytics and insights in real-time.

The primary reason for Microsoft’s dominance of the corporate collaboration space is that it keeps advancing to enable organizations to do more. Microsoft Forms is one of the tech giant’s recent valuable add-ons. We realized that most Boston businesses are yet to take advantage of this service, either because they’re unaware of its existence or don’t know how to use it.

In this article, Boston Help Desk takes you through the basics of MS Forms and how it can be useful to your organization. We’ve been providing top-tier IT solutions to businesses within and around Boston since 2002.

Here’s a short video to get us started:

What Are The Basics Of Microsoft Forms?

MS Forms is designed for creating simple but powerful shareable quizzes, polls, and surveys. It works in four simple steps:

  1. You create a form.
  2. Share the form with your respondents.
  3. You then monitor and view responses in real-time.
  4. The MS Forms system analyzes the results and automatically generates insights and visual charts.

Microsoft Forms is available for users with personal Microsoft accounts or O365 Business Premium, O365 Business Essentials, O365 Enterprise E1/E3 subscription plans. Recently, Microsoft released Microsoft Forms Pro that is customizable to fit your business’s branding, integrates fully with MS Dynamics, and allows you to automate workflows. However, today we’re only focussing on Forms’ standard version.

How Do You Access And Use Microsoft Forms? To access the app, you first need to log into your Microsoft account via a browser. If you don’t see Forms after the log-in, click on the “explore all apps” tab at the interphase’s bottom. If you still can’t see it, then it’s not part of your M 365 package. The other option is to go straight to

How Do You Create A New Microsoft Form/Quiz? On the app’s home screen, select New Form and then click on Untitled Form. You can name your form and add a brief description to it. The next step is to Add New questions.

You can add different types of questions depending on the nature of the survey:

  • Choice: Here, your respondents choose from Multiple Answers by ticking those that they like.
  • Net Promoter Score: Gives the audience a chance to rate their likelihood of recommending your organization to others on a scale of 1-10.
  • Ranking: Respondents index their preferences.
  • Rating: Here, users give star or number ratings (scale of 2-10) based on their satisfaction levels.
  • Text: Respondents key in their answers manually.
  • Likert: What are your users’ opinions or attitudes towards selected topics?
  • Date: Respondents enter their preferred dates.
  • File Upload: A new folder is created to capture all files uploaded by respondents and their respective names.

The process of creating quizzes is similar to that of creating forms, only that in quizzes, you must assign each question a point.

How Do You Share Your Forms? Click on Preview to see how your form looks. You can then use the Settings icon to limit the number of responses per user, set start and end dates, shuffle the questions, and pre-set personalized thank-you messages for the respondents. Finally, you choose who can respond — anybody with the link or just users within your enterprise. Forms are shared via links, QR codes, emails, or by embedding them on webpages.

How Do You Track Feedback Using Microsoft Forms? Open the form and click on the Response tabs. At the top of the next interphase, you’ll see a summary of the total number of respondents and average scores. The app analyzes this data and generates visual charts for the distribution of responses. Alternatively, you can choose to Open in Excel for a more detailed analysis.

Ready to Harness the Power of Microsoft Forms and Take Your Business to the Next Level?

Microsoft Forms has so much to offer to your Boston business that we can fully exhaust in one read. You can always reach out to us for further clarification or help to leverage this powerful app. Boston Help Desk is your go-to Microsoft partner.

Get In Touch With Us! | Call Us Now! (617) 848-9393.

Albert Najimy

Albert Najimy

When it comes to technology services and solutions, it's vital to have a knowledgeable and enthusiastic partner who can help clients achieve long-lasting growth using proven IT solutions. Our CEO, Albert, is fully dedicated to assisting clients in improving their technology to gain a competitive edge in their industries. At Boston Helpdesk, Albert Najimy leads a team of dedicated professionals who are focused on delivering exceptional IT services and solutions. With his extensive expertise and practical experience, Albert ensures that clients receive top-quality support and guidance for their IT projects. You can count on Boston Helpdesk to enhance your business systems and stay ahead in today's fiercely competitive business environment.