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2018 Year in Review – Boston HelpDesk Ranks Among Top Managed Services Providers Worldwide

Boston HelpDesk, one of the premier providers of managed technology solutions in New England, has been named to Channel Futures’ 2018 MSP 501 ranking list for the 3rd year in a row, placing 291st on this year’s list. The MSP 501 is the first, largest, and most comprehensive ranking of Managed Service Providers in the world. This year Channel Futures received a record number of submissions. Applications poured in from Europe, Asia, South America, and beyond.

“This recognition is for our entire team, who works every day to ensure our clients’ needs are met and exceeded with every interaction. This award is more theirs than anyone else’s. Without the hard work and dedication shown by every member of our team, we would not be where we are today.” 
Albert Najimy, Principal Boston HelpDesk

How MSPs Were Ranked

The MSP 501 ranking is important because it identifies the world’s most forward-thinking IT Managed Service Providers who follow the leading trends in technology – and Boston Help Desk is honored to be one of them.

The MSP 501 list recognizes top Managed Service Providers based on metrics including recurring revenue, growth, and other factors. MSPs were ranked according to their unique methodology, which acknowledges that not all revenue streams are created equal. They weighted revenue figures according to how well the applicant’s business strategy anticipates trends in the fast-evolving channel ecosystem. Data was collected online from February 28 through May 31, 2018.

“This year’s applicant pool was the largest and most diverse in the history of the survey, and our winners represent the health and progressivity of the managed services market,” says Kris Blackmon, Channel Futures content director and editor of the MSP 501. “They’re growing their revenue, expanding their customer influence and exploring new technology that will propel them for years to come.”

More About Boston HelpDesk

Since 2002, Boston HelpDesk has partnered with small to mid-sized businesses throughout Boston and New England to provide them with peace of mind by delivering complete managed technology support and services.

We believe technology should make it easier for our clients to do business. And we pride ourselves on finding innovative and cost-effective solutions to solve our clients’ technology-related problems so they can focus on reaching their business goals.


The MSP 501 winners and award recipients were recognized at a special ceremony at Channel Partners Evolution, held this year October 9-12 in Philadelphia, and in the fall issue of Channel Partners Magazine. The complete 2018 MSP 501 list is available at Channel Futures.


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