Boston Help Desk

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Solutions

Managed Support

You Really want it all!

Boston HelpDesk Enterprise Support with equipment and software that you rent instead of own. We own and manage the licensing for the following services - managed anti-virus, anti-spyware, anti-spam services, data backup services and Microsoft Exchange email. Choose one or all. Boston HelpDesk Managed Enterprise support is a complete outsourced solution. Technology becomes a service that is simple to manage and affordable by providing the needed equipment, software, and services for your technology needs and reducing upfront capital costs. This means one point of contact and support to manage strategic technology services or your entire IT environment for one monthly fee.

Managed Microsoft Exchange and Blackberry Services

• Unlimited mailbox storage
• Spam and virus protection
• Mobile device synchronization
• Archiving & compliance

Managed Enterprise Backup

• Remote and local server backup
• Desktop backup
• Rapid recovery solutions

Managed Security Services

• Firewall
• Gateway anti-virus, anti-spyware
• Intrusion prevention and content filtering service

Schwartz/Silver Architects
"For day-to-day support, the BHD team is terrific. The Service Desk and on-site techs have always been accessible. As one would expect in 10-years, we have encountered a few difficult and tenacious problems. The technicians have done additional research where appropriate, and escalated the call to Albert or John when necessary. I cannot recall an instance where a problem was unresolved."

Kat Monaghan, Marketing Coordinator and IT Liaison,
Schwartz/Silver Architects