Boston Help Desk

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Consulting

Overview

Boston HelpDesk is dedicated to providing clients with cost-effective solutions through a structured method approach of assessment, planning and deployment.

Boston HelpDesk offers professional, reliable, and cost-effective services that address your company's needs and keep your information technology aligned with your business process. Our goal is to bring your IT system up to the level of your business practice, and to maintain IT as a tool to help you prosper.

Solutions

As a solutions provider, Boston HelpDesk looks at each clients' needs individually. Our focus is on integrating the right computer hardware & software solution while supplying our clients with industry best practices while we strive for excellent customer service. This focus, combined with our technical expertise, allows us to implement technology solutions that meet our clients' business needs.

Boston HelpDesk has formed partnerships with vendors who provide industry leading products that fit our strategic solutions offerings. These relationships allow us to offer a broad base off best-of-breed technology solutions.

Trust

Boston HelpDesk is committed to partnerships with our clients where we provide outstanding customer service and the technical readiness to meet their business needs. At Boston HelpDesk, we believe that our clients do not need to be computer experts to utilize the newest technology, but do need a business partner that will continue to provide them with honest answers and accurate information. We work closely with our clients and make efforts not to confuse or intimidate them with the technology. We are proud that our clients trust us as strategic partners in helping their business prosper.

Boston HelpDesk provides Information Technology consulting services designed to help businesses put in place the right solutions to help them prosper. We have ten years of experience providing IT services to companies throughout New England. During the last five years we have positioned The Boston HelpDesk as one of the premier IT support services in the area, providing complete IT outsourcing for small and mid-sized businesses. Together, our consulting and support services help our clients:

• Plan and implement their network infrastructure
• Maintain and support their systems and end users

Our focus is on integrating the right computer hardware & software solution while supplying our clients with industry best practices and striving for excellent customer service. This focus, combined with our technical expertise, allow us to implement solutions and provide services that meet our client’s business needs.

The advantages of utilizing the consulting services of Boston HelpDesk include:

• Over ten years of successfully implementing technology solutions for small and mid-sized businesses
• Trusted by regional, national and global enterprises to provide professional IT consulting services
• Close relationships with leading technology vendors keep us on the ‘bleeding edge’ of Information Technology
• Close partnerships with our clients help us to understand their business needs and business culture and become strategic partners

We are proud of our repeated success in assisting our clients building and maintaining their information technology and supporting their strategic growth. We are committed to partnerships with our clients where we provide outstanding customer service and the technical expertise to meet their business needs.

Learn more about the Consulting

TEI Biosciences
"In today's business climate managing cash flow and maximizing ROI is critical, and the Boston HelpDesk helps me do both. Unlike other similar company's there is no 78 page contract loaded up with hidden fees and 'special' charges. One simple easy to read agreement with one low monthly fee; and my problems become their problems. I know exactly what my outsourcing costs are going to be every month, and my budgets have never been more accurate and expenses as predictable; no more nasty surprises when that 'fixed' bill comes in, or wild fluxuations month to month as with the pay-as-go models."

Mark D. Richardson, Senior Manager of Operations,
TEI Biosciences Inc.