Boston Help Desk

Issues encountered during a recent upgrade of Standard version of Exchange 2003 to Enterprise version of Exchange 2003

1) Version was still showing as Standard after doing the Upgrade and there was a message about Messaging and Collaboration Services not being upgraded. Also, event ID 1002 is seen in the event log.

Event ID: 1002

Source: MSExchange Setup

Category: Microsoft Exchange Setup

Exchange Server component Microsoft Exchange Messaging and Collaboration Services failed. Error: 0xc107041d - The service did not respond to the start or control request in a timely fashion. (EXIFS)

To fix this issue, rename the files: exifs.sys and exifssmsg.dll from the C:\Windows\System32\Drivers folder. Then run the installer again.

 

2) There was an error with regards to msxml3:

Error messages below were in the Exchange 2003 setup log.

 

[20:49:41] Calling MSXML installer with command line: “msiexec /i msxml3.msi /q reboot=”ReallySuppress”"

[20:49:41] Process created … waiting (-1) [20:49:42] Process has exited with 0×000643 [20:49:32] The command

msiexec /i msxml3.msi /q reboot=”ReallySuppress”

failed, returning error code 1603 (Fatal error during installation.). — ID:31136 — ScCreateProcess (f:\tisp2\admin\src\libs\exsetup\hiddenw1.cxx:1821)

Error code 0XC0070643 (1603): Fatal error during installation.

 

To fix the issue:

1) Download a copy of latest MSXML 3 from Microsoft download site.

2) Copy the file to Exchsrvr\Bin folder and rename the existing one to msxml3.msi.old

3) Then click on Retry on the Exchange upgrade screen.

Also, after installing Exchange 2003 SP2 again make sure to delete the ‘Database Size Limit in GB Registry key’ and remount the exchange store for new store limits to take effect.

Leave a Reply




Boston HelpDesk 803 Summer Street, Boston, MA 02127 617.848.9393 info@bostonhelpdesk.com