Monday, March 30th, 2009
We came across this simple command line utility you can run to automatically backup a clients Blackberry Enterprise Server database when using MSDE. Hope this is helpful.
“blackberrydbbackup.exe -d BESMgmt -f d:\<backup folder> -E -U <BES Service Account> -P <besadminpassword> “
We put this in a batch file and scheduled it with the Task Scheduler. The utility, blackberrydbbackup.exe, is in the tools folder of the BES install files.
Monday, March 30th, 2009
Many users report seeing an unusual antivirus pop-up notification informing them that they have a virus or spyware, and that they should download or run the suggested software in order to remove the threat. The problem we have seen is that these messages are not from their antivirus software. They are actual attacks on their computers.
These popup’s ask the users to install an antivirus program. Clicking this could infect their computer with a virus/malware/spyware, or it could install an incomplete antivirus program, prompting the end user to purchase the full version whenever the program is run. In some cases, these are not even legitimate software packages.
The most common of late and highest threat we have recently encountered is “Antivirus360” – a form of malware which is very difficult to remove. It hijacks Microsoft Internet Explorer to the extent that it becomes unusable for web browsing. If you see “Antivirus360” when opening Internet Explorer, or in the system tray on your task bar in Windows (near the clock), it means you’ve already been infected by it, and need to have it removed.
Removal requires disabling system restore in XP/Vista, and scanning in safe mode. The most effective anti-malware software for removing Antivirus360 at this time appears to be MalwareBytes. Other anti-virus/malware/spyware software packages can also work, free or full versions, but usually in tandem with one another. This is because some parts of the infection are not found by all software, and it takes more than one to thoroughly deal with the threat. One program may find a registry entry, while another may discover a file or directory.
In some cases, an infection can be so stubborn that it is much faster (and more reliable) to simply rebuild the computer from scratch!
Monday, March 30th, 2009
We are proud of our 10 years as a Microsoft Partner. Our staff has worked hard over the years to maintain current with their training and certifications and we have been continually challenged by our clients to perform advanced infrastructure upgrades to enhance their business. Both of these count heavily toward Microsoft’s partner level standing.
Below is our recognition letter from Microsoft.
DGT Network Consulting Group / Boston HelpDesk is a Microsoft Gold Certified Partner for Advanced Infrastructure Solutions, which means that they have demonstrated superior levels of successful implementations, capabilities and certification. Microsoft Gold Certified Partners are required to meet rigorous requirements for certification and expertise. DGT has reached the status of Gold Certified Partner for Advanced Infrastructure Solutions by demonstrating increased levels of developer certification, deep real-world experience, and by providing completed customer reference projects that were independently verified by Microsoft.
Through engagement with Microsoft, Microsoft Gold Certified Partners have in-depth access to a variety of exclusive resources and early product information. Resources include priority access to a support team of Microsoft certified systems engineers, non-disclosure evaluation of new products and technologies, as well as planning tools and events to keep up to speed on the latest Microsoft product developments and future direction.
DGT employs Microsoft Certified Professionals (MCPs); individuals who have passed certification exams designed to validate their mastery using Microsoft tools and technologies. A recent study of Microsoft Certified Systems Engineers (MCSEs) and their supervisors by Jack McKillip, Ph.D. at Southern Illinois University, rated MCPs as highly effective workers on the job and IT supervisors rated MCSEs as more competent on all global dimensions as compared to non-certified systems engineers. Be sure to ask for a MCP on your next project.
This year Microsoft will continue to invest in certification and enhanced resources and support for Microsoft Gold Certified Partners as part of our ongoing commitment to provide customers with choice and best of breed product solutions via Microsoft Gold Certified Partner companies such as DGT.
Sincerely,
Allison Watson
Vice President – Partner Sales and Marketing Group
Microsoft Corporation
Schwartz/Silver Architects
"John Silveri and Albert Najimy have been personally involved since day one. They have helped us implement system wide upgrades, expand our network, and transition from a model of purchased workstations to a lease-rotation which ensures current technology within our budget. Albert and John have always been available to answer questions on current trends in technology, and to assist with equipment or software recommendations. They are my "go-to guys" and act as an excellent bridge between the A/E and IT industries."
Kat Monaghan, Marketing Coordinator and IT Liaison,
Schwartz/Silver Architects
Boston HelpDesk 803 Summer Street, Boston, MA 02127 617.848.9393 info@bostonhelpdesk.com