Boston Help Desk

Archive for the ‘Quick Tips’ Category


Access CA ETrust / PestPatrol ITM Console from any PC

Wednesday, January 27th, 2010

If your CA ITM console is  installed on a Server, you can access the console without having to log into that server.  Just point your web browser to: https://<servername>:6688/ and you will be directed to the ITM console login screen.  Hope you find this helpful

Backing Up Blackberry Database

Monday, March 30th, 2009

We came across this simple command line utility you can run to automatically backup a clients Blackberry Enterprise Server database when using MSDE. Hope this is helpful.

“blackberrydbbackup.exe -d BESMgmt -f d:\<backup folder> -E -U <BES Service Account> -P <besadminpassword> “

We put this in a batch file and scheduled it with the Task Scheduler. The utility, blackberrydbbackup.exe, is in the tools folder of the BES install files.



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