Boston Help Desk

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About Us

Overview

Our History

The Boston HelpDesk is complete Information Technology support for the small to mid size business. We have developed a unique proactive approach to IT support. We don't just react to your information technology problems as they occur, we continually look after your systems, often preventing problems before they cause damage to your business.

By partnering with our clients, we are able to provide them with complete IT support including regular proactive maintenance, real-time system monitoring, and Service Desk remote and on-site support. Our focus is to develop successful relationships with our clients that will minimize costly downtime and provide a means to grow their business by making sure their network, email and critical data are available when needed.

You have expertise in running your business, we have expertise in managing technology. Partnering with the Boston HelpDesk allows you to focus on your business not worry about your technology.

Whether you have ten users working in a basic computing environment or 200 users and a complex computer network, your technology is essential to your business. We understand this and we know that when you succeed we succeed.

Learn more about us

TEI Biosciences
"Thanks to the advanced metrics the Boston HelpDesk uses to calculate their fee's I know I'm only paying for the services I'm using, and not an expensive insurance policy. Couple that level of value with regular reports, prompt communication and follow-up on issues, and the expertise available through the Boston HelpDesk's staff of IT professionals and engineers; I always know I'm in control of both my IT systems and costs. I now feel truly confident that whatever is lurking around the corner we can handle it, and do it without breaking the bank."

Mark D. Richardson, Senior Manager of Operations,
TEI Biosciences Inc.