Boston Help Desk

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About Us

Overview

Our History

The Boston HelpDesk is complete Information Technology support for the small to mid size business. We have developed a unique proactive approach to IT support. We don't just react to your information technology problems as they occur, we continually look after your systems, often preventing problems before they cause damage to your business.

By partnering with our clients, we are able to provide them with complete IT support including regular proactive maintenance, real-time system monitoring, and Service Desk remote and on-site support. Our focus is to develop successful relationships with our clients that will minimize costly downtime and provide a means to grow their business by making sure their network, email and critical data are available when needed.

You have expertise in running your business, we have expertise in managing technology. Partnering with the Boston HelpDesk allows you to focus on your business not worry about your technology.

Whether you have ten users working in a basic computing environment or 200 users and a complex computer network, your technology is essential to your business. We understand this and we know that when you succeed we succeed.

Learn more about us

Vaughn + Associates
"What I'd like to say about Boston HelpDesk is that I found them at the height of real anxiety. I was running around like a maniac singing a song about Hating Computers and really HATING (IT) People!! We moved into our New Office space on April Fools Day almost three years ago, that day was rainy and cold moving was a real Pain. And everything that could go wrong DID! We needed to find someone quick. We interviewed several companies. (I was not going to have the same thing happen again with inexperienced computer consultants. Then what to my wondering eyes should appear but Albert and John out of the clear. It has been wonderful working with their Team I'm not saying we still don't have weird things happen with computers sometimes but Boston HelpDesk has always come to our rescue. Its been a great match for Vaughn."

Kate M. Colasanti,
Vaughn + Associates, P.C.