Boston Help Desk

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About Us

Overview

Our History

The Boston HelpDesk is complete Information Technology support for the small to mid size business. We have developed a unique proactive approach to IT support. We don't just react to your information technology problems as they occur, we continually look after your systems, often preventing problems before they cause damage to your business.

By partnering with our clients, we are able to provide them with complete IT support including regular proactive maintenance, real-time system monitoring, and Service Desk remote and on-site support. Our focus is to develop successful relationships with our clients that will minimize costly downtime and provide a means to grow their business by making sure their network, email and critical data are available when needed.

You have expertise in running your business, we have expertise in managing technology. Partnering with the Boston HelpDesk allows you to focus on your business not worry about your technology.

Whether you have ten users working in a basic computing environment or 200 users and a complex computer network, your technology is essential to your business. We understand this and we know that when you succeed we succeed.

Learn more about us

Schwartz/Silver Architects
"For day-to-day support, the BHD team is terrific. The Service Desk and on-site techs have always been accessible. As one would expect in 10-years, we have encountered a few difficult and tenacious problems. The technicians have done additional research where appropriate, and escalated the call to Albert or John when necessary. I cannot recall an instance where a problem was unresolved."

Kat Monaghan, Marketing Coordinator and IT Liaison,
Schwartz/Silver Architects