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IT Assessment & Report
Your partnership with the Boston HelpDesk begins with an IT Assessment and Report. Our consultants review critical components of your IT system and produce a comprehensive report with recommendations for improvements.
The Initial Assessment is designed to be the starting point of the support engagement where we help businesses understand their current network infrastructure and formulate a strategy and plan to allow you to get the most out of you IT investment.
The IT Assessment Focuses On The Following Areas
Hardware/Software Audit
- Collect hardware specifications for Workstations, Servers, and Network Equipment
- Collect software inventory for Workstations, Servers, and Network Equipment
Physical Environment Assessment
- Organization & Labeling of Resources
- Theft/Vandalism Potential
- Other Damage Potential
Security Assessment
- Antivirus Systems
- Data Backup Systems
- Network Operating System Security
- Disaster-Recovery Practices
- Firewall Protection
- Exposure to Blended Threats
Logical Network Assessment
- Domain and Directory Organization
- Network Organization
- Data & File System Organization
Physical Network Assessment
- Network Topology
- Network Performance
- Client & Server Specifications
- Power & Surge Protection
- Applications Review
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